How can we Help you get Support
Your use of this is governed by these terms
By accessing this website, you agree to these terms and conditions. Please read the terms and conditions carefully before placing any orders on www.honayda.com as we strive to offer a pleasant experience to our customers.
Honayda help and support introduction
When making a purchase you will be guided through the process of placing an order by a series of instructions on the website. If you place an order, this will be your offer to purchase the item(s) from us.
Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This is NOT an order confirmation or order acceptance from HONAYDA, just a confirmation that we have received your request. We will be under no obligation to supply the products ordered. All orders are subject to acceptance and availability.
How long will It take to get my package
If the items that you ordered are out of stock, subject to a delay or the price is higher than that shown on your order, we will try to contact you at the email address you provided when placing your order or by telephone. Unless we have notified you that we do not accept your order, our acceptance of your order and the completion of the contract between you and us will take place when you receive an email from us notifying you that we have dispatched the items ordered by you.
Will I receive the same product that I see picture
We reserve the right not to accept your order if the item ordered is out of stock, the item does not satisfy our quality control standards, we are unable to obtain authorization for your payment or if we identify a product or pricing error. If we are unable to fulfil your order following our order acknowledgement, we will contact you by email or telephone advising you of this. We will try to keep our website as up to date as reasonably possible but cannot guarantee that any particular item will always be available.
Item hold policy
Please note that items in your shopping basket are not reserved and may be purchased by other customers.